Last updated: November 6, 2025
We offer a 14-day refund window if you've completed less than 20% of the course content. Refunds are processed to the original payment method within 5-10 business days.
At Tech Nest, we're confident in the quality of our courses and want you to feel confident in your enrollment. This Refund Policy outlines the conditions under which you may request a refund for our educational services.
You may request a full refund within 14 days of your course enrollment if you meet the following criteria:
Course Completion: Completion is measured by the percentage of video content watched, lessons marked complete, and assignments submitted. Our system automatically tracks your progress.
This refund policy applies to:
Refunds are not available for:
To request a refund, please follow these steps:
When you submit a refund request, we will:
If your refund request is approved:
Refunds are issued to the original payment method used for purchase:
We cannot issue refunds to a different payment method or account than was originally used.
Refunds are issued in the original transaction currency (USD). Any currency conversion fees applied by your bank during the original purchase are not refundable. Transaction processing fees charged by payment processors are also not refundable.
If you experience technical difficulties preventing you from accessing course content, please contact our support team at [email protected] before requesting a refund. We will work with you to resolve technical issues, and may extend your refund eligibility period if issues persist.
We understand that unexpected circumstances arise. If you have a medical emergency or significant personal situation preventing you from completing your course, please contact us. While we cannot guarantee approval, we will review requests on a case-by-case basis with appropriate documentation.
If we make significant changes to a course after your enrollment (such as removing major content sections), you may be eligible for a refund regardless of completion percentage. Contact us to discuss your specific situation.
To maintain realistic expectations and comply with advertising standards, we want to be clear about what our courses do not guarantee:
Our courses provide education and skill development, but success depends on your commitment and how you apply what you learn.
We do not offer partial refunds. If you are eligible for a refund, you will receive a full refund of the course price. If you are not eligible (for example, if you've exceeded the 20% completion threshold), no refund will be issued.
If your refund request is denied and you disagree with the decision:
Management decisions on refund disputes are final.
If you initiate a chargeback with your bank or payment provider without first contacting us, your account will be immediately suspended pending investigation. Chargebacks should be a last resort. We encourage you to work with us directly to resolve any payment issues.
Fraudulent chargebacks may result in:
If you have questions about our refund policy or your eligibility, please contact us before making a purchase. Our team is happy to clarify any points and help you make an informed decision.
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. The policy in effect at the time of your purchase applies to your enrollment.
For refund requests or questions about this policy:
Refund Inquiries:
Tech Nest Ltd
70 Park Row
Bristol BS1 5LE
United Kingdom
Email: [email protected]
Phone: +44 070 1685 6329
Our support hours are Monday-Friday, 9:00 AM - 6:00 PM GMT.
Before requesting a refund, consider reaching out to our support team. We may be able to address your concerns through additional resources, one-on-one guidance, or course recommendations better suited to your goals.